Because we are more than just a service provider; we are your expert technical partner. Our entire business is built on a philosophy of taking ownership of the outcome, providing ...

To get started, we typically need your WordPress admin login details and your hosting account information. We use a secure system to gather this sensitive information, and we'll guide you ...

Yes. As part of a new development project, we provide a comprehensive training session to ensure you and your team are confident in using your new website. For our ongoing ...

We have a priority support system for urgent issues. We also have 24/7 server monitoring that automatically alerts our on-call team to any critical downtime, often allowing us to fix ...

Our WebM Digital Core plan includes proactive video meetings. We find that video consultations are the most efficient and effective way to collaborate with our clients across Australia.

We are a remote-first company with our core team based in Melbourne. This allows us to attract the best talent from across Australia and operate with maximum efficiency, a benefit ...

The best way to start a conversation about a new project is to book a call through our website. For existing clients, our dedicated support system is the best channel ...

Our primary focus is on serving Australian businesses as we have a deep understanding of the local market. However, we are open to working with international clients on a case-by-case ...

Our standard business hours are 9:00 AM to 5:00 PM AEST, Monday to Friday. We also have 24/7 monitoring for critical server issues.

You can cancel your plan at any time by contacting our support team. We'll make the process simple and will provide you with a full backup of your website.