At WebM, doing business should always be simple, transparent, and hassle-free. As Australia prepares for the Reserve Bank of Australia’s (RBA) nationwide ban on card surcharges starting 1 October 2026, we are proud to say that WebM clients are already ahead of the curve.

We have always believed in clear, all-inclusive pricing—meaning you never have to worry about hidden checkout fees or surprise charges when paying your invoices with Visa, Mastercard, or American Express.

Transparent Pricing, the “WebM Way”

Rather than passing processing costs onto our clients or adding disguised administrative fees, WebM absorbs processing costs as standard overhead. We leverage efficient, automated internal systems to reduce operational friction and keep our retainer prices predictable and fixed.

Our team believes in combining seamless digital tools with real, responsive human support—so your account is always handled with care and precision.

Meet Melissa, Accounts & Client Communications

Melissa is the driver of our communication success. She ensures every email, call, and account update follows the “WebM Way,” providing the dedicated support that guarantees an exceptional and professional experience for all our clients.

Whether you need help setting up billing preferences or clarifying an invoice detail, Melissa and the accounts team are always here to support you.

3 Easy, Fee-Free Ways to Pay

We offer flexible, 100% surcharge-free options so you can manage payments in whatever way best suits your business:

  • Automated Direct Debit (Recommended): Set-and-forget recurring billing for maximum convenience.
  • Fee-Free Credit Card: Pay manually or automatically via Visa, Mastercard, or AMEX at 0% surcharge.
  • Direct Bank Transfer (EFT): Transfer directly using the bank account details listed on your invoice.

Your Action Checklist

We offer flexible, 100% surcharge-free options so you can manage payments in whatever way best suits your business:

  • Existing Clients: No action needed! Your payments remain completely fee-free as always.
  • Streamline Your Billing: If you’d like to switch to automated direct debit or update your payment details, you can do so directly via your online invoice link or by reaching out to us.

Have questions or want to update your billing setup? Reach out directly to Melissa and the WebM support team.

Thank you for being a valued WebM partner!

Learn more about WebM

Our Way

Our purpose is to clear the technical roadblocks so that Australian businesses can focus on what they do best and achieve the success they deserve.

Our Approach

Our approach is built on a single, powerful concept: the Digital Core. This isn’t just a website; it’s a unified, best-of-breed technical ecosystem.

Our Team

Expert, hard-working team that makes it happen. We are the specialist implementers who take your strategic “why” and flawlessly execute the “how.”

Our AI Policy

We embrace it as a means to enhance our human expertise, speed up our processes, and deliver superior results for our clients.