- Client: A successful residential and commercial cleaning business.
- Strategic Partner: The business owner.
- The Goal: To stop wasting time on manual admin and create a professional, automated system for winning and managing jobs.
The Challenge: The owner was a fantastic operator but was drowning in admin. They were juggling a basic website, a separate booking platform, and their mobile phone, manually sending quotes, scheduling jobs, and following up on reviews.
Our Approach: We listened to their sales process and then built a unified Digital Core to automate it. We created a new WordPress site with an integrated booking system, connected it to their GHL account to manage customer communication, and set up workflows to automatically request Google reviews after a job was completed.
The Transformation:
- For the Business: The owner saved an estimated 15 hours per week on administrative tasks, allowing them to focus on hiring more staff and growing the business. Their booking and follow-up process is now seamless and professional.
- Key Technical Wins: A fully automated workflow that handles online bookings, sends appointment reminders, manages customer communication through a central CRM (GHL), and automatically drives new Google reviews.
What The Client Said:
“WebM didn’t just build me a website; they built me a business operations engine. The time and mental energy I’ve saved is incredible. I can finally focus on my clients and my team.”
